Account Manager | SaaS | UK Market
As an Account Manager for the UK Market at Ringover, you will be responsible for the P&L of a portfolio of strategic customers.
Your goal? Turn the existing customer base into a key growth driver through renewals, upsell, and especially cross-sell. You will sit at the crossroads of high-level customer relationships, commercial strategy, and product value.
Key responsibilities
Manage and grow a portfolio of high-value accounts
Define account-specific commercial strategies aligned with customer business objectives
Maximise account value (retention, MRR growth, product adoption)
Engage regularly with senior stakeholders (C-Level, Business & IT leadership)
Build strong, proactive and advisory customer relationships
Track KPIs and build a clear understanding of customer P&L
Identify co-innovation opportunities with the Product team (e.g. beta testing, market feedback)
Act as the strategic interface between internal teams (Sales, CSM, Product, Support) and the customer
Profile requirements
3–5 years of experience as Account Manager, Customer Success Strategist, or in Sales (preferably Mid-Market or Enterprise)
Proven experience managing complex, high-value accounts (SaaS / B2B Tech preferred)
Ability to operate in matrix organisations and engage with C-Level stakeholders
Strong business acumen and P&L-oriented mindset
Excellent interpersonal skills, situational intelligence, and trusted advisor posture
Highly proactive, solution-oriented, and strong active listening skills
Whats on offer:
Join a fast growing company with career progression
28 paid holidays (includes UK bank holidays)
Hybrid working environment from our offices in Liverpool Street
Laptop, headset and other work equipment provided
Trips to visit our Paris HQ for training and company events
£200 towards your London travel every month!
- Department
- Sales
- Locations
- Ringover Limited (UK)
- Remote status
- Hybrid
- Employment type
- Contract
About Ringover
Ringover Group is a SaaS software publisher and European telecom operator since 2005.
Our vision: To revolutionize the business phone system and transform it into a modern and easy-to-use productivity tool. This idea is the foundation behind Ringover, a powerful 100% Cloud communication solution integrating telephony, video conferencing, instant chat and group messaging platform with a global presence.
The key: end-to-end technological mastery, a simple and user-friendly interface that is fully integrated to other leading business tools, providing efficient performance insight thanks to statistics and supervision tools.
Rapidly scaling in growth and adopted by over 10,000 businesses, Ringover has a mission to become THE leading European cloud telephony provider, primed for rapid international growth and we are proud to confirm that we are on track across our global markets.
Outbound sales is a driver for any business and at Ringover, we have some ambitious targets to achieve in 2025 and beyond within the UK market.
Working closely with the UK country manager, your mission, should you choose to accept it, will be to focus on expanding Ringover’s presence in the UK market by building a strong pipeline of qualified prospects, where Ringover adds value to their business.